Frequently Asked Questions
What is the range of the headphones?
Our silent disco headphones typically offer a wireless range of up to 150 meters in open spaces. This allows guests to move freely at your event without losing audio quality, but range may vary slightly depending on venue size and interference.
How do I clean the equipment after use?
We recommend wiping headphones with antibacterial wipes provided in the kit or any gentle disinfectant cloth. Avoid soaking the equipment or using harsh chemicals. Our team will also sanitize all gear thoroughly before delivery and after collection for safety.
What if some headphones are lost?
In the unlikely event headphones are lost, please notify us immediately. Replacement fees apply based on our rental agreement. We also provide options for on-site tracking and branded headphones to help minimize losses.
Do you supply music or DJs?
While we provide the high-quality audio equipment and on-site technical support, music and DJ services are not included. However, we can recommend trusted DJs or assist with integrating your own playlists and audio sources.
Can you operate in areas with no power supply?
Yes! We offer battery-powered transmitter systems ideal for outdoor or remote locations without mains power. Our portable solutions ensure your silent disco event runs smoothly anywhere.
Still Have Questions?
We're here to help! Call us at 0161 876 5432 or email info@silentgroove.uk and we'll get back to you promptly.
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